By accessing or using LancerOS (“the Service”), operated by Luca Baldestein, you agree to be bound by these Terms of Service. If you do not agree to these Terms, do not use the Service.
1. Description of Service
LancerOS is a business management platform designed for freelancers and independent professionals. The Service includes client management, invoicing and proposals, task and project tracking, financial dashboards, calendar scheduling, client portals, public freelancer profiles, and AI-powered business assistance.
2. Eligibility
You must be at least 18 years old to use the Service and have the legal capacity to enter into these Terms.
3. User Accounts
You agree to:
- provide accurate and current registration information
- keep your credentials secure
- notify us immediately of unauthorized access
- accept responsibility for activity under your account
- not create multiple accounts for abuse or share access in violation of your plan
We may suspend or terminate accounts that violate these Terms or are used fraudulently.
4. Subscription Plans and Payment
LancerOS offers multiple subscription tiers, including a free plan and paid plans. Features vary by plan as described on the pricing page.
- subscriptions are billed monthly or annually through Stripe
- by subscribing, you authorize recurring charges for your selected plan
- failed payments may result in account suspension
- you may cancel at any time, with cancellation taking effect at the end of the current billing period
- subscription fees are generally non-refundable except where required by law
- we may change pricing with advance notice to existing subscribers
EU Right of Withdrawal
If you are a consumer located in the European Economic Area, you have the right to withdraw from a paid subscription within 14 days of purchase without giving a reason (the “withdrawal period”), pursuant to the EU Consumer Rights Directive and applicable Dutch law.
Waiver of withdrawal right: Because LancerOS is a digital service that begins immediately upon purchase, you acknowledge that by confirming your subscription and requesting immediate access to the Service, you expressly consent to the Service starting before the withdrawal period expires. As a result, you lose your right of withdrawal once the Service has begun, in accordance with Article 16(m) of the Consumer Rights Directive.
If you do not wish to waive this right, do not request immediate access and contact legal@lanceros.io before the Service begins.
Lifetime plans: The right of withdrawal applies equally to one-time lifetime plan purchases. The same waiver conditions above apply if you begin using the Service immediately after purchase.
To exercise the right of withdrawal before the Service begins, contact legal@lanceros.io with your name, email address, and order details. If a valid withdrawal is granted, we will refund the amount paid within 14 days using the same payment method.
Lifetime Plans
LancerOS plans to offer one-time lifetime plan purchases at launch, subject to availability. A lifetime plan grants permanent access to the specified tier (Pro or Business) for as long as LancerOS operates as a service.
The following conditions apply to lifetime plan purchases:
- access is tied to the purchased tier and does not automatically include an upgrade to a higher tier
- features within the purchased tier may be updated, added, or removed as the product evolves; the tier itself remains accessible
- lifetime plans are a one-time charge with no recurring billing
- if LancerOS ceases operations as a service, no refund of the lifetime fee will be issued beyond the 14-day EU withdrawal period applicable at the time of purchase
- lifetime plans are non-transferable and may not be resold or gifted to another account
Availability is limited. Final pricing and tier contents may still be refined before launch and will be confirmed at the time of purchase.
5. User Content and Data Ownership
You retain ownership of all content and data you upload, create, or store within the Service, including client records, invoices, proposals, financial data, notes, and other business information.
You grant us a limited, non-exclusive license to store, process, transmit, and display your content solely as necessary to provide and improve the Service.
You are responsible for the legality, accuracy, and appropriateness of the content you upload.
6. AI-Powered Features
By using AI-powered features, you acknowledge that:
- AI outputs are suggestions, not financial, legal, or professional advice
- relevant business data may be sent to third-party AI providers for processing
- we do not guarantee the accuracy, completeness, or reliability of AI outputs
- you remain responsible for all decisions made using the Service
7. Client Portal and Public Profile
LancerOS may allow you to share project and invoice information with clients through a portal and to publish a public freelancer profile.
- you are responsible for the content you share
- public profile information may be visible to anyone on the internet
- branding visibility may vary based on your subscription plan
8. Acceptable Use
You may not use the Service to:
- violate applicable law
- infringe the rights of others
- upload malware or harmful code
- gain unauthorized access to our systems or other accounts
- disrupt the Service
- send spam
- scrape or extract data without permission
- resell or redistribute the Service without written consent
9. Intellectual Property
The Service and its original content, branding, design, features, and underlying technology are owned by LancerOS and protected by applicable intellectual property law.
10. Third-Party Services
The Service integrates with third-party services such as Google Calendar, Calendly, Stripe, and others. Your use of those services is subject to their own terms and privacy policies.
11. Limitation of Liability
To the maximum extent permitted by law, LancerOS is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Our total aggregate liability for claims related to the Service will not exceed the amount you paid for the Service in the 12 months before the event giving rise to the claim.
12. Disclaimer of Warranties
The Service is provided on an “as is” and “as available” basis without warranties of any kind.
13. Indemnification
You agree to indemnify and hold harmless LancerOS from claims, liabilities, damages, and expenses arising from your use of the Service, your content, or your violation of these Terms.
14. Termination
- you may close your account at any time
- we may suspend or terminate your account for violations, fraud, or legal reasons
- after termination, your right to use the Service ends immediately
- you may request an export of your data within 30 days of termination
15. Governing Law
These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law principles. Disputes will first be attempted in good-faith negotiation and, if unresolved, submitted to the competent courts in the Netherlands.
16. Changes to Terms
We may modify these Terms from time to time. For material changes, we will provide notice before the revised Terms take effect.
17. Contact
If you have questions about these Terms, contact: